Frequently Asked Questions (FAQ)
How does OOPSpam API work?
OOPSpam API uses many different measurements to determine what seems to be
and what does not. This includes multiple outputs from Machine Learning algorithms, up-to-date
IPs lists, spam words, and many more custom rules. The user (you!) directs their content to run through
OOPSpam API and will get a Spam Score. This score gives you control for how
liberal you would like to mark as spam.
Why do you provide a Spam Score instead of giving a simple
Because in the real world, things are not black and white (or in this case, green and red)! What might
the best solution for one client could look very different than the next. We’ll give an example. Say you
a travel website offering high end tour packages. You unfortunately get a lot of spam in your contact
but it’s also the biggest conversion tool you have. In this case, since missing a ‘real’ message would
missing out on large amounts of money, you would want to be more liberal on what content you accept. On
other hand, if you have a travel blog where comments are nice to get but more inconsequential, you might
want to be more conservative on what comments you accept so you don’t need to spend lots of time combing
through potential real comments. We decided to provide this spam score as a way to give developers and
website managers more control and ability to create something more custom to ‘WOW’ their clients .
What does the Spam Score look like?
The API will return Spam Score which will be a number between 0 to 6. Besides Spam
It will also contain other details. It is up to you to decide your threshold based on Spam
Score. Usually, a score 3 or above can be considered as spam.
Is a request to OOPSpam API stored?
We don’t have or store your data in our database, however if you're using the API via RapidAPI then it does run through RapidAPI. Sometimes a
customer may contact us to further analyze a request- this is possible on our end by accessing the
requested data through the RapidAPI Dashboard. We do not and will not process your data in any other way.
No logs? Then you can access OOPSpam Anti-Spam API directly without RapidAPI. Just register on OOPSpam Dashboard.
Is OOPSpam GDPR compliant?
OOPSpam itself as an API is GDPR compliant. It does not store any data, so there is no data to identify or track a user. You can access OOPSpam Anti-Spam API directly without RapidAPI. Just register on OOPSpam Dashboard
If you choose to access our API via RapidAPI then every request through RapidAPI is stored on the RapidAPI side which users (in this scenario, you) can see on their dashboard. This data is also available to us through a similar dashboard where we can only view but cannot retrieve them. On a rare occasion when an API user reports misdetection we analyze the reported data and improve detection.
Direct access to the API instead of RapidAPI?
Sure! Check out OOPSpam Dashboard.
Is there a discount for non-profits?
Yes, there is! If your company is a non-profit, we offer two months free for annual plan. Contact us and we’ll get back to you.
Can I use one key for multiple websites?
Yes. Once you have a key, you can use it in our WordPress plugin as well as on any other platforms.
How to get a key?
Either via OOPSpam Dashboard or RapidAPI marketplace. RapidAPI handles an API key generation. Visit
our page on RapidAPI and subscribe to
of the pricing plans. You can learn more about how to subscribe and consume an API via RapidAPI in Basics - Your First API Call